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关于Accommod8u拒绝归还钥匙押金


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希望今年八月末结束与Accommod8u租房合同的朋友们关注一下,如果到现在还没有收到钥匙押金他们大概就不会退还这笔钱了。

起因是八月二十七日三四点钟我清空公寓之后去还钥匙(当时还有很多人在一起排队),归还之后我询问什么时候能收到我的押金,当时的那位员工说大概一到两个月就能收到,然而到了十月份还没有消息。所以我在这月初通过电话以及电子邮件向他们询问为什么我还没有收到押金,整整两周后他们才回复因为我在下午一点之后才归还钥匙所以这500刀押金不会退还给我。他们在后续的邮件沟通中对我极度敷衍,一直只会说合同的内容并且拒绝正面回答我的问题。

我在网上找到了几年前Accommod8u利用各种理由不归还钥匙押金的帖子:

https://www.reddit.com/r/uwaterloo/comments/pa8h6x/accommod8u_key_deposit/

https://www.reddit.com/r/uwaterloo/comments/ihthql/accommod8u_trying_to_steal_my_key_deposit/

遵从这些帖子里面的建议我联系了租赁住房执法部门(Rental Housing Enforcement Unit),在他们回复的邮件中提到:

If you paid a key deposit, and you returned the keys. The landlord would be responsible to return the key deposit. Feel free to call our office to file a formal complaint. You can contact our call centre to provide more information about your inquiry. The Rental Housing Enforcement Unit’s centre can be reached at 416-585-7214 or 1-888-772-9277 Monday to Friday from 8:30 am – 5:00 pm (excluding holidays). You can also contact the Landlord and Tenant Board to find out more information about your options, and whether you should file an application in this case. They can be reached by calling their toll-free number: 1-888-332-3234 or 416-645-8080. Visit www.tribunalsontario.ca to find information online about their processes and available applications. (机翻 - 如果您支付了钥匙押金并退还了钥匙,房东有责任退还钥匙押金,请随时致电我们的办公室提出正式投诉。您可以联系我们的呼叫中心以提供有关您的询问的更多信息。周一至周五上午 8:30 至下午 5:00(节假日除外),可拨打 416-585-7214 或 1-888-772-9277 联系租赁住房执法部门中心。您还可以联系房东和租客委员会,了解有关您的选择的更多信息,以及在这种情况下是否应该提交申请。您可以拨打免费电话联系他们:1-888-332-3234 或 416-645-8080。请访问 www.tribunalsontario.ca 在线查找有关其流程和可用应用程序的信息。)

我已经提出了投诉,并且希望同样被Accommod8u趁机吞掉钥匙押金的人也提出投诉。虽然诉讼时间可能很长(超过六个月),但是为了维护自己的利益以及让这家公司受到惩罚绝对值得。

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